Return Policy

Returns & Refunds Policy

At Mark’s Camping, we want you to love your gear as much as you love the great outdoors. But hey, sometimes things just don’t work out — maybe the tent isn’t your style, maybe that camp stove didn’t make your coffee quite as magical as you imagined. We get it. That’s why we’ve got a simple 30-Day Money-Back Guarantee.

The Rules of the Trail (aka How Returns Work)

1. Contact Us First
   Before you pack up your gear and send it marching back to us, you’ll need to contact us and get an Authorization Number. Without that number, your return could get lost in the wilderness (and we’d hate for that to happen).

2. We Send You a Return Label
   Once you’ve got your Authorization Number, we’ll email you a prepaid shipping label. No need to wrestle with postage — we’ve got you covered.

3. Condition Matters
   We can only refund items that come back in good condition. So please, make sure it’s clean, intact, and ready for the next happy camper.

4. Refunds
   As soon as we receive your return and give it a thumbs-up, we’ll process your refund back to your original payment method. Usually, you’ll see the credit within a few business days, depending on your bank or card provider.

The Short Version

You’ve got 30 days to decide if your purchase is a keeper. If not, just:

• Contact us for an Authorization Number.

• Use the prepaid label we send you.

• Make sure the item’s in good shape.

• Get your money back. Easy.

If you need to start a return, just reach out to our team at [insert contact email] and we’ll guide you through the process faster than you can pitch a pop-up tent.